Usability design is one of the most important—yet often least attractive—tasks for a Web developer. In Don't Make Me Think, author Steve Krug lightens up the subject with good humor and excellent, to-the-point examples.
Writing Web Content that Works—by Janice Redish
Publishing on the Web is a very simple task. Publishing content that works well in the online medium and communicates effectively is quite another matter. In Writing for the Web, author and freelance writer Crawford Kilian shares his insights about producing just the right type and amount of content for your target sites.
The indispensible online reference for all who work with words. Chicago Manual Online »
Research on how users read on the Web and how authors should write their Web pages. useit.com White Paper »